Effective Date: February 17, 2026
This Privacy Policy explains how DeckAI Inc. (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects information in connection with (a) the website located at griddtemplates.com (the “Site”), and (b) the Gridd Templates product, including the PowerPoint add-in and related digital assets (the “Product”).
This Privacy Policy describes how we handle your information when you use the Site or Product. Where we rely on your consent as a legal basis for processing, we will obtain that consent separately (for example, through a cookie banner or marketing opt-in). This Privacy Policy does not itself create a contractual obligation on your part.
We collect information you provide directly, such as:
Important: If you email us a slide deck or screenshots for support, we will have access to the content you send us. We recommend sending minimal examples whenever possible. We delete support attachments within 90 days of resolving the relevant support ticket, unless you ask us to retain them or we are required to do so for legal reasons.
The Product may collect and send to us:
What we do not collect via telemetry: We do not collect the content you place into slides—such as slide text, charts, speaker notes, images—through Product telemetry.
No AI/ML training: We do not use Product telemetry or diagnostic data to train, fine-tune, or improve machine learning models, generative AI systems, or any automated decision-making tools. Telemetry is used solely for product improvement, bug fixing, performance analysis, and security as described in Section 3.
When you visit the Site, we (and service providers acting on our behalf) may collect:
Cookie consent: When you first visit the Site, we present a cookie consent banner. Strictly necessary cookies (required for the Site to function) are set without consent. Analytics, marketing, and other non-essential cookies are set only after you provide affirmative consent through the banner. You may change your preferences at any time via the “Cookie Settings” link in the Site footer. For details on specific cookies, their purposes, and durations, see our Cookie Policy at griddtemplates.com/cookies.
We use information for the following purposes:
You can opt out of marketing and onboarding emails at any time using the unsubscribe link in those emails. Transactional emails may still be sent when necessary.
If you are located in the European Economic Area (“EEA”) or the United Kingdom (“UK”), we process your personal data on the following legal bases:
| Processing activity | Legal basis | Details |
|---|---|---|
| Purchase fulfillment, licensing, transactional emails | Contractual necessity | Required to perform the contract (EULA) with you |
| Product telemetry, diagnostics, bug fixes, performance improvement | Legitimate interest | Maintaining and improving the Product; you may object (see Section 9) |
| Security, fraud prevention, license enforcement | Legitimate interest | Protecting Company, users, and the Product |
| Analytics cookies and marketing cookies | Consent | Set only after affirmative consent via cookie banner |
| Marketing emails | Consent | Only with your opt-in; withdrawable at any time |
| Onboarding emails | Legitimate interest | Helping you get value from a recent purchase; you may unsubscribe |
| Legal compliance (tax records, legal requests) | Legal obligation | Required by applicable law |
Where we rely on legitimate interest, we have conducted balancing assessments and concluded that our interests do not override your rights. You may request a copy of these assessments by contacting us.
We share information with vendors that help us run the business, such as:
These vendors may process information only as needed to provide services to us and are contractually required to protect it.
We may disclose information if we believe it is reasonably necessary to:
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction. We will provide notice before personal information becomes subject to a different privacy policy.
We may share aggregated or de-identified information that cannot reasonably be used to identify you. When we de-identify data, we implement safeguards and prohibit recipients from attempting re-identification.
We retain information for the following periods:
| Data category | Retention period | Reason |
|---|---|---|
| Purchase and billing records | 7 years from purchase | Tax and legal compliance |
| Account/license data | Duration of license + 1 year | License administration and support |
| Product telemetry and diagnostics | 18 months from collection | Product improvement and stability analysis |
| Support communications | 3 years from ticket resolution | Quality assurance and dispute resolution |
| Support attachments (files, screenshots) | 90 days from ticket resolution | Troubleshooting; minimized per data minimization |
| Marketing/onboarding email records | Until unsubscribe + 30 days | Honoring opt-out preferences |
| Website analytics / cookies | Up to 26 months (see Cookie Policy) | Site performance and improvement |
| Server logs (IP, access logs) | 90 days | Security monitoring |
After the applicable retention period, data is deleted or irreversibly de-identified.
We use reasonable administrative, technical, and organizational measures designed to protect information. However, no method of transmission or storage is completely secure.
If you access the Site or Product from outside the United States, your information may be processed and stored in the United States or other locations.
For transfers of personal data from the EEA or UK, we rely on Standard Contractual Clauses and appropriate safeguards.
You have rights under GDPR and UK GDPR, including access, rectification, erasure, restriction, portability, objection, and withdrawal of consent.
You also have the right to lodge a complaint with your local supervisory authority.
We do not sell or share personal information for cross-context behavioral advertising.
You have rights to know, delete, correct, and not be discriminated against for exercising your rights.
Residents of certain states may have similar rights under applicable law.
To exercise your rights, contact us at contact@griddapp.com. We will verify your identity and respond within the timeframe required by law.
The Site and Product are not directed to children under 13 (or under 16 in the EEA/UK). We do not knowingly collect personal information from children.
The Site may contain links to third-party websites. This Policy does not apply to third-party practices.
We may update this Privacy Policy from time to time. Material changes will be notified as required by law.
General privacy inquiries: contact@griddapp.com
Company: DeckAI Inc.
Address: 2810 N Church St Num 740804, Wilmington, DE, 19802
EU/EEA representative (GDPR Article 27): [Insert name and address of your EU representative, or state that one is not required if you have determined you are exempt under Article 27(2)]
UK representative (UK GDPR Article 27): [Insert name and address of your UK representative, or state that one is not required if exempt]
If you are in the EEA or UK and believe we have not adequately addressed your privacy concern, you have the right to lodge a complaint with your local data protection supervisory authority.
